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Summary execution.
Creating an executive summary for ACS.

Process
Background:
Affiliated Computer Services, Inc.(ACS), is a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of more than 55,000 people supporting client operations reaching nearly 100 countries.

ACS is the current service provider to the state of Florida for administrating Medicaid services to eligible residents, and Florida is one of their top five clients. The state of Florida will be transitioning to the Web-Based Medicaid Enterprise System and has put the administration of the program up for bid. ACS has developed the "Florida Health Enterprise"; a program to facilitate the transition to the web-based network.

ACS determined that an executive summary was needed to communicate their commitment to the transition, and to convey their key objectives and solutions for the new program.

Solution:
Mediarail Design was called in 10 days prior to Florida's submission deadline and asked to create and print the executive summary. Fortunately a rough draft of the text content had been developed by ACS. One concept was all that time would allow considering the time needed for editing and print production.

Mediarail completed the concept, design and production phases within the required timeframe, and the executive summaries were delivered a day prior to the deadline.


Result:

The summary was praised by ACS as an excellent vehicle that clearly communicates their message and their commitment to Florida, and sets them apart from the competition.

The executive summary successfully conveys a "best effort" on the part of ACS to the state of Florida. However, it is just one part of their objective to be awarded the contract. ACS's success will hinge largely on their proposed management team and the amount of the bid. Good luck!

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